14009 E Sprague Ave, Spokane Valley, WA | Directions 9921647.657453 -117.216321
Neighborhoods: Spokane Valley
I love the System They installed!! – I recently Had a after market Gps System and a iPod put in. Not only does it all look factory but they did a awesome job installing it and showing me how to use it my BMW looks great and sounds great as well. I would recommend Aspen Sound to anyone that would like to improve your system and have it look great and sound great as well!
worst service ever – I went here because I did not like a price Car Toys had quoted me for my deck and radar install. Man do I wish I stayed with Car Toys. I ended up spending 2000 more than the all inclusive price I would have got if I just stuck with my proven vendor. We ended up taking my wife?s car to aspen sound 7 times!!!: 1st appointment ? install and they didn?t finish, 2nd appointment to finish install and fix my blinkers that were no longer working, the Bluetooth they didn?t hook up, the video didn?t output to the rear screen, radar cable wasn?t attached, and no traffic receiver code entered, 3rd appointment to fix the blinkers that now blew your eardrums out whenever you turned, and the reverse alert was disconnected, 4th appointment ? wrong cable so rear alert still not working, 5th appointment, disconnected my GPS on the last appointment so we got to come back again to fix it, 6th appointment was supposed to be at my house and they missed it, 7th appointment they showed up only because I refuted the charge. I still have to go back to car toys because the receiver on the GPS is bad ? probably from them doing so much.
Also every time we would set an appointment they would tell us we would just take a few minutes and when we would arrive they would say they needed the car all day.
The thing is - even though they said sorry, they never once did the right thing and offered some sort of discount or money back even on the original labor. I have NEVER had a worse experience. A root canal without novocain feels better
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