Otis Grill

Recommends

grapesoda

Joined 2 years ago

soo good try it yourself. I went there on a sunday morning and it was soo busy and i had a big party they where good on getting a table fast and took our order really quick and our food to us fast and the way we wanted it . But the best part was our food it was the best we have all had in a long time even the coffie was good . thanks guys

Doesn't Recommend

Tsmith509

Joined 2 years ago

Very Poor Customer Service!. So disappointed in the service since the new manager! He himself served us breakfast and never gave us any silverware. I asked, and after the air conditioner had blown our food cold for over 5 min. I got up and got our silverware myself. When I complained he would only take a lousy two dollars off. I told him I had been coming there for years and had never had such bad service. He replied "bad service, I thought you only had cold food". Guess having to get up and get your own silverware to eat is good service in this new managers book? When I asked for his name and the managers name he proudly told me he was the new manager. Wow something I would not have been so proud of that morning! I told him I would not be back and I think it didn't bother him in the least. It will be sad to see this wonderful place run to the ground by this manager who obviously missed the customer service part of managing.

Doesn't Recommend

2011consumer2011

Joined 2 years ago

DISGUSTING/ AWFUL FOOD. AWFUL, this is a defrost, microwave or deep fry palace......The food was disgusting and overpriced. DO NOT spend your hard earned money here. The produce, salad was of poor quality and the roast beef for a french dip is a mystery meat. Aus jus was dry mix french onion soup mix. For the price a total rip-off. My family was sick for two days. If you eat here, call a doctor.