Runners Soul

Doesn't Recommend

Eliza H.

Joined 1 year ago

Poor customer service.. Very disappointed in their service!

Being a runner on the North Side of Spokane I was very excited to have this running store open a store closer to home. I go in often and make purchases. My last purchase was shoes, socks and gels. I was disappointed by their return and exchange policy being within 14 days and only for store credit. The socks I bought at this visit should fit me but do not. Who tries socks on in the store? I inquired about exchanging them and was told I could not because I had misplaced my receipt. I assured them I did not want money, only socks that fit! I have never been to a store with suck policies! I won't be shopping there again.