MOR Furniture For Less
Spokane, WA 99202
Phone: (509) 326-2100
Ratings & Reviews Summary for MOR Furniture For Less
What Users are Saying:
- Short lines
- Convenient hours
- Easy parking
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User Reviews for MOR Furniture For Less
05/09/2008 Posted by gettingthat
Where do i get started, with the terible customer service after my purchase or with the hand full of lies that I was told so they could make a sales. The lying was more on TRS (in house financing) then the people at Mor. My wife and I went in looking for a bed after a freinds recommendation. After we had filled out the paperwork and walked around for a while, we were told that they would in house finance us and with a limit of $1200. Only bought about $900 for the bed and misc other stuff. I started to pay extra on the bed to get it paid off sooner. After going thru some paper work I found some paper from TRS stuffed in with our other papers stating that our agreement was a lease. I call and talk to a rep named Kyle that could not have treated me any worse. I explained that I was told that I purchasing the bed not lease and was told that the rep that I had talked to was no longer working there and I would have to deal with him. I asked how much was the balance that was owed on the account and was told that it took to long to figure it out. My wife had to go to the store and wait for 25 minutes to figure out our balance. after 8 months of paying $150 on our $900 bed we still owed over $700 if we wanted to pay it off in full. Do the math on that one. And all of that extra money that we were paying towards the account was put in what they called a "savings account" and not applied to the princible. So right then and there I told them to come and get the bed. I will never step foot in side a Mor store again and have made it a point to let as many people I can know how terrible of a company Mor and TRS are. I walked right out and went to a competitor and paid $400 cash for the same bed. One of the worst buying situation we have ever had.
04/30/2008 Posted by sitkasky
I just want you to know.. WHOEVER.. I will make sure NOT to recommend people to your store again. Hmm WHY you ask.. On TV you have ads for NEXT DAY delivery.. Then after I pay for it.. oh wow.. you don't deliver on Tue and Wed?? What the he*l?? I spend $2000. and you don't deliver on Tue and Wed??? Well okay fine. So today comes.. Wed and now I hear I will get delivery on May 1st. Hmm and I paid EXTRA for next day delivery. I had sent people to your store.. I sure won't do it again. I am ONE UNHAPPY CUSTOMER.. and word of mouth is a valuable sale tool! I want my delivery money back and my couch in tomorrow morning..not tomorrow night. Don't say you will do something then oh.. we forgot...
Pros: Great sales people on the floor
Cons: their delivery, mostly NEXT DAY (HA!!) is a joke!
01/22/2007 Posted by hooliganred
My wife and I went into Mor with her parents not even looking for anything. Her mom was buying stuff for her house. I asked my wife if she wanted to apply for credit there. I knew our credit was bad. But we figured that we were there and just to give it a shot. Well Selina came back and said that she couldn't help us but....she directed me to Jason who works for TRS and they gave us a $1500 credit there withj payment very low. It was a 2 year plan but we had it paid off in 5 months. We were sooooo happy that we now have a couch and loveseat from there and since it was our 2nd time through him, he paid for the delivery, $77. We are soooo happy with them and Jason from TRS that we recommend them to everyone. By the way, out bedroom set is awsome. RHM
Pros: Quality of products.
Cons: Little pricey, but will last
